After knee surgery, Walt Brenner couldn't get off his own toilet. So he built a raised toilet seat that is about to disappear: The only machine that makes it goes for scrap on November 2, and he is letting the last ones go at his retirement price.
Walt Brenner beside the 1979 press that has made every seat. The yellow tag is from the scrap dealer.
The scrap dealer came on a Tuesday in September. He walked around the press twice, wrote a number on a yellow tag and zip-tied it to the safety rail. PICKUP NOV 2.
Walt Brenner left it there. "I could cut it off," he says. "Wouldn't change the date."
The press is an injection molder the size of a pickup truck. Everybody in the shop has called it Big Lou for as long as anyone can remember. For forty-seven years it has done one job: melt plastic, push it into a steel mold, hold, cool, open. For the last five years, almost everything it has made is the white seat Walt is holding in the photograph above.
"I want to be clear, I'm not closing because business is bad," he says. "Business is the best it's been since the nineties. I'm closing because I'm sixty-eight, my knees are done, and there's nobody to hand Lou to."
Sixty-four years of other people's knobs
His father, Frank Brenner, rented the brick building on the east side of Akron in 1962. Akron was still the rubber and plastics capital of the country then, and Frank made the small parts nobody thinks about: washing machine knobs, oven handles, cabinet pulls. If you grew up in the Midwest in the seventies, there is a fair chance you turned one of Frank's knobs.
Walt took over in 1981. He was twenty-three. "I knew how to run the machines. I did not know how to run a business. I learned the second part the expensive way."
Then the appliance makers moved their production south and overseas. By 2010 the shop was doing short runs and replacement parts. Five machines went under tarps, one at a time. By 2019 it was Walt, one part-timer, his daughter Karen in the office, and Big Lou.
Brenner Molded Products, in this building since 1962.
The night of the towel bar
In the spring of 2019 Walt had his right knee replaced. He was sixty-one. The hospital sent him home the same afternoon. "They do that now. You're walking at lunch and you're in your own house by dinner."
At two in the morning he got up to use the bathroom, sat down, and could not get back up.
"I tried twice. Then I did what everybody does. I grabbed the towel bar." It came out of the wall in his hand. Walt went down onto the tile and sat there for forty minutes before he could reach his phone and call Karen, who lives ten minutes away.
Towel bar, sink, paper holder. None of them were built to pull a person up.
Walt's night is not unusual. Ask anyone who looks after an aging parent and you hear the same scenes: a husband who grabs the towel bar to get up, a mother who pushes off the edge of the sink with both hands, a toilet paper holder ripped clean out of the wall. One longtime caregiver put it plainly in an online forum: towel bars, soap racks and paper holders are never safe to pull yourself up on unless they were installed for exactly that job. Most of them weren't.
It wasn't his knee. It was fifteen inches.
A week later his physical therapist sat him on a plain chair and had him stand up and sit down, over and over. He managed it fine. Walt went home with a tape measure.
The therapist's chair was 17 inches. His toilet was 15.
He is not the only one. Most American home toilets sit 15 to 16 inches from the floor to the top of the seat. The leg-strength test the CDC gives doctors uses a 17-inch chair. Accessible public restrooms are built at 17 to 19 inches. Which means the seat most people use most often, many times a day and half-asleep in the dark, is usually the lowest seat in the house.
And the height matters more than it sounds. A review of 39 studies in the journal Physical Therapy found that sitting higher can cut the load on your knees when you stand up by up to 60%. Getting older does not make toilets lower. It makes those missing inches harder to push out of, every year.
What the store had
Walt drove to the pharmacy and then to a medical supply store. "Chrome frames that made the bathroom look like a hospital ward. Foam rings. And a couple of plastic risers that sat on top of the bowl and moved every time you moved."
He bought one of the risers and brought it home. "You sit down, it shifts. You stand up, it shifts back. When I tightened it, the front lifted off the bowl. If you've just had a knee done, the last thing you want under you is a seat that slides."
That turns out to be the most common complaint about these products: they wobble, they slide, they don't fit. And families pay for them out of their own pocket. Medicare lists a raised toilet seat as a "convenience item" and doesn't cover it.
Four inches, a lid, and his father's knobs
Four inches higher, and it still looks like a regular toilet seat.
That winter, Walt cut his own mold. He gave himself four rules.
- Four inches. High enough to stand up without pulling on anything, low enough that your feet stay flat on the floor.
- Locked on both sides. A clamp left and right, so it stays put when you lean forward to stand.
- A lid. "So it looks like a toilet seat, not a medical device. My sister's grandkids come over. I didn't want a hospital in my bathroom."
- No tools. If someone's daughter can't put it on in a couple of minutes, it's wrong.
For the clamps he went to the back shelf and pulled out the steel mold for the washing machine knob his father made in the sixties. The same star-shaped grip, big enough to turn with stiff fingers.
The first one went on his own toilet in February 2020. The neighbor across the street wanted one after her hip surgery. Then two men from church. Then their wives. In 2021 Karen put it online as Walt's Lift Seat, and Big Lou has made very little else since.
Still pulling every seat out of the mold himself, the way he has since 1981.
How it goes on
This is the part Walt cares most about, because it is where the cheap ones fail.
- Lift your seat and lid up. You don't need to unscrew or remove your existing seat. It folds back against the tank, out of the way.
- Set Walt's seat on the bowl. The base wraps around the rim, so it sits on the bowl rather than balancing on top of it.
- Set the two clamps against the outside of the bowl and turn the knobs. One on each side, hand-tight, until the toothed plates press firmly against the porcelain and the seat doesn't move. No tools, no plumber, about two minutes.
Lift, set, tighten. That's the whole installation.
Why four inches is the number
Walt tried three, five and six before he cut the steel. Three wasn't enough to feel. At five and six, shorter people's feet started to dangle, and dangling feet are their own problem. Four inches on a standard 15–16 inch toilet lands at about 19 to 20 inches, at or just above the height of the doctors' test chair and accessible restrooms.
15 inches. The chair his therapist tested him on was 17.
Why it stays put
Two things hold the seat: the base that wraps around the rim of the bowl, and the two clamps, one on each side, whose toothed plates press against the outside of the bowl. Walt tests every demo seat by pushing on it sideways with both hands before he lets anyone sit on it.
Will it fit my toilet?
Walt's seat fits both round and elongated standard bowls. You don't need to know which one you have, but it takes thirty seconds to check: measure from the two bolts at the back of the seat to the front edge of the bowl. Round bowls are about 16½ inches, elongated about 18½.
Living with it
The lid closes like any other toilet seat, with a groove at the front so it lifts without touching the seat. With the lid down, most guests never notice it's there. The surface is smooth, molded plastic that wipes clean with a damp cloth and a mild cleaner. To clean underneath, loosen the two knobs and lift it off with one hand.
Walt is also straight about what it doesn't do. "It's not a lift and it's not a nurse. It takes away the deep squat. If someone's legs are very weak, put a proper grab bar next to it, screwed into a stud. My seat does the height. The bar does the rest."
What you get
- 4 inches (10 cm) of extra height. Brings a standard toilet to about 19–20 inches, with your feet still flat.
- Clamps on both sides. Two hand-turned knobs press toothed plates against the bowl, left and right.
- Wrap-around base. Sits around the rim of the bowl instead of balancing on top of it.
- Hinged lid with a lift groove. Looks like a regular toilet seat when it's closed.
- Fits round and elongated bowls. Your existing seat stays on and simply folds up.
- No tools, no plumber. About two minutes to put on and less than that to take off.
- Holds up to 300 lb (136 kg). One-piece molded plastic, no padding to crack or soak up water.
- Wipes clean. Smooth surface, lifts off completely for a full clean.
- About 16.1 × 14.6 × 4.9 in. Light enough to take with you when you visit family.
- Walt's Fit Card in the box. How to measure your bowl, check your height, and the weekly knob turn.
- Free US shipping. Every order ships within 1–2 business days.
- Made on Big Lou in Akron. Until November 2. After that, not at all.
Hands on his knees, not on the towel bar. That's the whole point.
Three reasons there is no next run
Everyone who hears about it asks the same thing within about ten seconds: why not keep going, or sell the business? There are three answers, and any one of them would be enough.
One: his knees. The left one is going the way the right one went. "The man who makes the seat for bad knees can't stand at the machine for ten hours anymore. I see the joke. I'd laugh harder if it was somebody else."
Two: Big Lou is finished. The press is forty-seven years old. The last repair quote was more than the shop makes in two years, and half the parts aren't made anymore. The mold only fits Lou. When Lou goes, the mold goes with it.
Three: there is nobody to hand it to. Karen runs the office and the shipping, and she has never wanted to run the machine. Twice over the years Walt trained a young man on it, and both left within a year for the auto plants, which paid better. Everyone else he knows who can run an old press is his age, and they are all stopping at about the same time.
The last thing he still gets to decide
Which leaves the seats already made, stacked on pallets at the back of the shop, and the only real choice Walt has left.
So he set a retirement price of $85 instead of $129 on everything that's left and told Karen to sell until the shelf is empty. "Forty-five years making things. I want to picture these in somebody's mom's bathroom. Not in a unit off I-77 with a padlock on it."
Whatever is still here on October 31 doesn't come with him.
He is unhurried about most of it. On this point, he is not.
Get the retirement price before October 31 $85.00 instead of $129.00 · 90-day money-back guaranteeWhat people have written to Karen
"I found the towel bar in Mom's bathroom hanging by one screw and knew exactly what had been going on. We put Walt's seat on that Sunday, and it took my husband about three minutes. She hasn't reached for the towel bar since. Her words: the lid makes it look like a real toilet, not an old-lady one."
"Had my hip done in June. The hospital said get a raised seat, and insurance wouldn't pay for it. The first one I bought slid every time I sat down. This one doesn't move. I give the knobs a turn on Sundays like the card says."
"Our toilet is elongated and I was sure it wouldn't fit. I emailed Karen a photo and she answered the same afternoon. It sits snug, my feet are flat on the floor, and I'm 5'4"."
Who is actually packing the boxes
There is no warehouse and no distributor. Every order goes out through the loading door on the side of the building, and the whole shipping end of it is run by Walt's daughter, Karen, 42.
Karen Brenner, 42, packs every order herself.
"I have never once looked at the website," Walt says. "She could be selling anything. Right now she's mostly taping boxes until ten at night."
Karen put one of the first seats in her own downstairs bathroom in 2020, for her father's visits. "It's still there. Dad thinks it's for him. Honestly, it's for me now too." She sells them through Zentira, the small online shop she set up when the orders outgrew the shop phone. What gets to her is the timing. "We spent five years with people finally finding us. And now we're closing."
October 31, and then it's scrap
Since Walt set the retirement price, the pallets have been going faster than anyone at the shop planned for. After October 31 the lights go off. On November 2 the truck comes for Big Lou, and the number of Brenner seats in the world stops going up for good. Whatever hasn't sold by then goes to the church that took the first dozen. "They'll know who needs one."
Circled in the summer. It hasn't moved since.
If you're seeing your parents at Thanksgiving this year, it's worth watching how they get up from the sofa, and then thinking about the room you won't see. A seat ordered now is on their toilet long before the turkey is.
"We're packing until late every night and I've stopped answering the phone, which I'm sorry about. Please just order online. Every order still goes out within one or two business days. There's no reorder button on our end. When the count hits zero, that really is the end of it."
— Karen Brenner, Brenner Molded ProductsWhat people have been saying since the news went round
"Read about Walt closing and ordered two: one for my dad's house and one for our guest bathroom, so he's covered when he comes for Thanksgiving."
"My husband is 6'2" with two bad knees. He says it's the first time in years he's stood up without making a noise. I'll take it."
"It's white plastic and it does exactly one job, and it does it well. I just wish I'd ordered it before Mom's fall instead of after."
What you are actually buying
Four inches. A seat that clamps on in two minutes, stays where you put it and looks like an ordinary toilet seat with the lid down. For whoever sits on it, it means standing up without reaching for the towel bar. For whoever worries about them, it means one less thing to lie awake about.
For the next few weeks it is also the difference between the last thing a 64-year-old Akron shop ever made going into someone's home, or into a storage unit nobody opens again.
Plenty of companies won't take a toilet seat back at all. Walt will. Every seat ships with a 90-day money-back guarantee, closing or not. "If it doesn't suit, send it back. I only want these where they'll get used, and there's a queue."
DISCLOSURE: This is a paid advertisement. The owner of this site has a material connection to the product shown on this page. Please review the full return policy before ordering.
PRODUCT NOTE: This raised toilet seat is a home comfort product. It does not replace medical advice, a grab bar or other support recommended by your doctor or therapist. Check fit, correct installation and knob tightness before each use. Individual experiences vary. Images are for illustration.